Cancel Palmistry & Horoscope 2019 app

By mistake i subscribed to Palmistry & Horoscope 2019, i cancelled it but it is still charging me $39.9.99 for this first month.

iPhone 6

Posted on Dec 29, 2018 12:55 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Dec 30, 2018 12:52 AM

You've cancelled its auto-renewal : View, change, or cancel your subscriptions - Apple Support ? Obviously cancelling its auto-renewal only does that i.e. it cancels its auto-renewal, it won't cancel the current subscription period nor result in any refund.


If you are looking to get a refund then purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

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Question marked as ⚠️ Top-ranking reply

Dec 30, 2018 12:52 AM in response to mechas_1301

You've cancelled its auto-renewal : View, change, or cancel your subscriptions - Apple Support ? Obviously cancelling its auto-renewal only does that i.e. it cancels its auto-renewal, it won't cancel the current subscription period nor result in any refund.


If you are looking to get a refund then purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

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Cancel Palmistry & Horoscope 2019 app

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