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Apple ID disabled

I am trying to install WhatsApp messenger from the App Store. The feed back I got is; your Apple ID has been disabled for security reasons...tap to reset. I have followed the instructions to reset severally and I keep on getting the same feedback. I have visited the support page but it I still am not able to install the app. What do I do

iPhone 6

Posted on Dec 30, 2018 10:32 AM

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Question marked as Best reply

Posted on Dec 30, 2018 11:25 AM

Apple ID is locked or disabled




If you have changed your password, have you followed the steps in this article?




What to do after you change your Apple ID or password - Apple Support     




If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

1 reply
Question marked as Best reply

Dec 30, 2018 11:25 AM in response to Chloehumps

Apple ID is locked or disabled




If you have changed your password, have you followed the steps in this article?




What to do after you change your Apple ID or password - Apple Support     




If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

Apple ID disabled

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