Apple TV 4K reset

My Apple TV 4K is outputting in HDR which my TV doesn’t support. Now I have a black screen and can’t navigate. Is there a fix?

Posted on Dec 31, 2018 4:16 AM

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Posted on Dec 31, 2018 4:58 AM

It shouldn’t offer settings that are not supported. Even when changing to unsupported settings, it would revert to the previous setting if not confirmed, after ~25 seconds. Confirming would require navigating up and selecting.


On Apple TV 4K or Apple TV (4th generation), hold Menu and Volume Down for 5 seconds, then release. Your Apple TV will switch to a new video setting every 20 seconds. Select OK to choose a resolution or Cancel to quit.

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Question marked as Top-ranking reply

Dec 31, 2018 4:58 AM in response to MRT12

It shouldn’t offer settings that are not supported. Even when changing to unsupported settings, it would revert to the previous setting if not confirmed, after ~25 seconds. Confirming would require navigating up and selecting.


On Apple TV 4K or Apple TV (4th generation), hold Menu and Volume Down for 5 seconds, then release. Your Apple TV will switch to a new video setting every 20 seconds. Select OK to choose a resolution or Cancel to quit.

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Apple TV 4K reset

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