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Level 1

19 points

Local calls showing up as international.

For the last couple of months, possibly since the iOS update that added e-sim, some local calls are showing up in the wrong format, making them appear as international calls.

i.e. (613) abc-defg (ottawa, canada) showing up as +61 3 abcd efg (bealiba, victoria, australia)

I've checked region, location, dial assist and did a complete restore of the phone. Problem still persists.

Help...please!

iPhone XS

Posted on Dec 31, 2018 8:41 PM

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21 replies

LACAllen

Level 8

43,428 points

Jan 1, 2019 2:09 PM in response to rastaphone

Caller ID transport is a carrier function. Period.

Any phone simply displays what it was told by the carrier. There is no interpretation done at the device level.

rastaphone Author

Level 1

19 points

Jan 1, 2019 3:12 PM in response to LACAllen

Thanks very much for the reply LACAllen.

I will turn my efforts back to my carrier (TMobile) to solve this problem.

Have you heard of this issue before?

LACAllen

Level 8

43,428 points

Jan 1, 2019 3:26 PM in response to rastaphone

Caller ID not correct? All the time.

rastaphone Author

Level 1

19 points

Jan 2, 2019 11:03 AM in response to Toot Uncommon

Thanks again for the reply and the info.

Unfortunately, I have tried disabling dial assist, without any resolution to my problem.

Jan 3, 2019 10:57 PM in response to rastaphone

I meant to say: LACAllen is spot on as always.

rastaphone Author

Level 1

19 points

Jan 4, 2019 2:45 PM in response to Toot Uncommon

Thanks again for all the info and help.

It's getting way too technical for me though lol!

I just want it fixed!

Local calls showing up as international.