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Level 1

14 points

Safari showing “Amazon Prize” ad.

I was trying to go to GameStops site and I clicked on the one that Siri suggests and then this loaded up. Does my device have a virus? Should I factory reset?

iPad mini 2 Wi-Fi

Posted on Jan 1, 2019 9:15 AM

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Eric Root

Level 10

684,045 points

Posted on Jan 1, 2019 12:40 PM

Try double clicking the Home button and swipe Safari upwards. Go to Settings/Safari and clear History and Website Data. Open Safari and test.

Safari - Clear the history and cookies on your iPhone, iPad, or iPod touch

Safari website data on your iPhone or iPad - How to clear

Safari - Stop pop-up ads in

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3 replies

Best reply

Eric Root

Level 10

684,045 points

Jan 1, 2019 12:40 PM in response to Chubbywolf

Try double clicking the Home button and swipe Safari upwards. Go to Settings/Safari and clear History and Website Data. Open Safari and test.

Safari - Clear the history and cookies on your iPhone, iPad, or iPod touch

Safari website data on your iPhone or iPad - How to clear

Safari - Stop pop-up ads in

Eric Root

Level 10

684,045 points

Jan 1, 2019 9:42 AM in response to Chubbywolf

There aren't any Mac viruses at this time. For now, a factory reset is probably overkill.

Safari/Browsers - Eliminating browser redirects and advertisements

Safari/Browsers - Eliminating browser redirects and advertisements (2)

Chubbywolf Author

Level 1

14 points

Jan 1, 2019 11:15 AM in response to Eric Root

It was on a iPad mini 2.

Safari showing “Amazon Prize” ad.