Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari

When I'm working in safari on my pos back office, I continually get "This webpage was reloaded because a problem occurred". Then it reloads and starts over and I lost what I was working on. It does it like every 5 minutes or so. Help

MacBook Air (2018 or later)

Posted on Jan 1, 2019 9:26 AM

Reply
Question marked as Best reply

Posted on Jan 1, 2019 9:39 AM

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.




Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


 

1 reply
Question marked as Best reply

Jan 1, 2019 9:39 AM in response to BrEyedGrrl

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.




Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


 

Safari

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.