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Iphone Xs Max Back glass broken

Hi, there i have bought new iphone xs max 256GB, unfortunately the phone slipped from hand and fell down..from the impact my back glass cracked slightly..so my question now is, if lets say my device had problem and i send it to warranty..am i still able to get a replacement phone?


iPhone XS Max

Posted on Jan 2, 2019 1:55 AM

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Question marked as Top-ranking reply

Posted on Jan 2, 2019 8:37 AM

To get other warranty work done on the iPhone you will need to have the glass replaced. I believe with the back glass they just replace the iPhone with a refurbished unit. This would fall under the Out of Warranty replacement which is $599 for an iPhone XS Max. Unless you have AppleCare+ and the cost would be $99.


iPhone Repair - Official Apple Support

6 replies
Question marked as Top-ranking reply

Jan 2, 2019 8:37 AM in response to dines32

To get other warranty work done on the iPhone you will need to have the glass replaced. I believe with the back glass they just replace the iPhone with a refurbished unit. This would fall under the Out of Warranty replacement which is $599 for an iPhone XS Max. Unless you have AppleCare+ and the cost would be $99.


iPhone Repair - Official Apple Support

Iphone Xs Max Back glass broken

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