My ipad is activation locked by an unknown account

My ipad9. 7 2018 is activation locked by an apple id:****@icloud.com

please guide me what to do im from nepal i went to the apple store here they said to contact apple support as im doing here this account is not mine its a youtubers someone locked the apple id please unlock it


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Posted on Jan 2, 2019 2:35 AM

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Posted on Jan 2, 2019 2:40 AM

You are not talking to iTunes Support nor Apple on these user forums, and you shouldn't post email addresses nor passwords on a public forum.


If you bought the iPad new you could try contacting iTunes Support online (http://www.apple.com/support/itunes/ww) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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Question marked as Top-ranking reply

Jan 2, 2019 2:40 AM in response to shraddheya

You are not talking to iTunes Support nor Apple on these user forums, and you shouldn't post email addresses nor passwords on a public forum.


If you bought the iPad new you could try contacting iTunes Support online (http://www.apple.com/support/itunes/ww) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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My ipad is activation locked by an unknown account

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