Issue with disabling two factor authentication

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Issue with disabling two factor authentication

I have purchased Phonespector to keep tabs on my 14 year old to make sure there is no online bullying and what have you. I set it up to use her Apple ID and password and send me an authentication code to verify I want to use this service but Phonespector can’t load details from the device due to the two factor authentication. I have tried to disable the feature and won’t allow me to have the option so I have access to Phonespector. How can I remove this from her device to use the Phonespector service?

iPhone 7

Posted on Jan 3, 2019 8:45 AM

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Answer 1

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Eric Root

Level 10

685,275 points

Jan 3, 2019 9:32 AM in response to CLOCONNELL

From the article below. If it has been on longer than 2 weeks, you can't turn it off.

Can I turn off two-factor authentication after I’ve turned it on?

If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. If you recently updated your account, however, you can unenroll for a period of two weeks. Just open your enrollment confirmation email and click the link to return to your previous security settings. Keep in mind, this makes your account less secure and means that you can't use features that require a higher level of security.

Apple ID -Two-factor authentication

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Issue with disabling two factor authentication

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