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Apple Billing Problem

I keep receiving this email and I don’t want to be charged anymore that is why I removed my billing information. Will I have to input my billing info and will I still be charged? I stopped using Apple Music fearing that I’d get charged but I still receive this email. Should I just disregard it?

Posted on Jan 3, 2019 9:03 AM

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Question marked as Top-ranking reply

Posted on Jan 5, 2019 9:17 AM

Greetings, Myang_0315.


I see that you're having an issue with your Apple Music subscription. You didn't want to use it any longer, so you removed your payment information to avoid being charged. I'm happy to help.


Manage your Apple Music subscription -- First, cancel your Apple Music subscription. The information is in this article.


Apple - Support - Product Selection — Next, contact iTunes Support. After selecting this link, choose Billing & Subscriptions > Subscriptions & Purchases > iTunes Store account billing, then select a method you'd like to reach them with.


Take care!

1 reply
Question marked as Top-ranking reply

Jan 5, 2019 9:17 AM in response to Myang_0315

Greetings, Myang_0315.


I see that you're having an issue with your Apple Music subscription. You didn't want to use it any longer, so you removed your payment information to avoid being charged. I'm happy to help.


Manage your Apple Music subscription -- First, cancel your Apple Music subscription. The information is in this article.


Apple - Support - Product Selection — Next, contact iTunes Support. After selecting this link, choose Billing & Subscriptions > Subscriptions & Purchases > iTunes Store account billing, then select a method you'd like to reach them with.


Take care!

Apple Billing Problem

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