What do I do when the Velcro on my Apple Watch Sport Loop band stops being strong enough?

What do I do when my Sport Loop’s Velcro stops working? I’ve noticed that my Velcro is starting to get weak, with the first Velcro square just not sticking at all and just detaching with light force. I’ve had the band for about a year now.

Apple Watch

Posted on Jan 3, 2019 6:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2019 2:46 AM

The normal warranty for all Apple Products in the US is 1 year. Set up an appointment with an Apple Genius sooner than later and have them take a look at it. Your band may be defective or this may just fall under "normal wear and tear"


Do it before the 1 year runs out. Having a receipt for the Band or Apple Watch / Combo purchase will be helpful. http://www.apple.com/retail/geniusbar/

3 replies
Question marked as Top-ranking reply

Jan 4, 2019 2:46 AM in response to Jorge1318

The normal warranty for all Apple Products in the US is 1 year. Set up an appointment with an Apple Genius sooner than later and have them take a look at it. Your band may be defective or this may just fall under "normal wear and tear"


Do it before the 1 year runs out. Having a receipt for the Band or Apple Watch / Combo purchase will be helpful. http://www.apple.com/retail/geniusbar/

Jan 4, 2019 10:21 AM in response to Jorge1318

Appears that it is just the Watch that is covered under your Apple Care, not the band. Still does not hurt to ask...


The Apple Watch band is covered under Apple's One-Year Limited Warrantyagainst defects in materials and workmanship, but not for accidental damage. ... Contact - Official Apple Support.


is the watch band covered by applecare - Apple Community

https://discussions.apple.com/thread/7649742

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What do I do when the Velcro on my Apple Watch Sport Loop band stops being strong enough?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.