You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook pro crashing with this concern and backed up to sierra high. Now mac ok but trying to update back to mojave

error: btn: invalid btn_btree.bt_key_count (expected 3689340, actual 3689392)

Posted on Jan 5, 2019 2:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2019 4:22 PM

Hello owka,


I understand that you have a question about installing a fresh copy of Mojave. I use my Mac a lot and know how important it is to have your device running smoothly, and I'm here to help.


Here is a resource that can assist you:


How to reinstall macOS from macOS Recovery


Please let me know if you are still having an issue after reviewing the article.


Have a great day!

1 reply
Question marked as Top-ranking reply

Jan 6, 2019 4:22 PM in response to owka

Hello owka,


I understand that you have a question about installing a fresh copy of Mojave. I use my Mac a lot and know how important it is to have your device running smoothly, and I'm here to help.


Here is a resource that can assist you:


How to reinstall macOS from macOS Recovery


Please let me know if you are still having an issue after reviewing the article.


Have a great day!

Macbook pro crashing with this concern and backed up to sierra high. Now mac ok but trying to update back to mojave

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.