moonton purchases missing

im just buy a diamond on gaming site(mobile legend,Moonton)but the purchase missing and i dont accept that item but still got the messege from itune about the purchases & charge to my telco account.when im checking in itune site about the purchases,no transaction have been recorded today.but im still worried about a messege of buying from the itune.please help me to solve this problem.

iPhone 8 Plus

Posted on Jan 5, 2019 8:32 PM

Reply
1 reply

Jan 7, 2019 12:22 PM in response to RidzuanRamli87

Hello RidzuanRamli87,


I understand that you are having an issue with an order you were charged for. I make a lot of purchases through the App Store and understand how important it is to have the app working as expected, and I'm here to help.


Here are a few resources that can assist you:


Request a refund for an App Store or iTunes Store purchase

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams



Have a great day!


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moonton purchases missing

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