No FaceTime no

I don’t have the FaceTime app in my iPhone 7 Plus

I bought this phone from Dubai

I also have the latest IOS version

iPhone 7 Plus

Posted on Jan 6, 2019 12:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2019 12:22 PM

An iPhone originating from the United Arab Emirates won't have FaceTime outside the Middle East, or some countries within the region. To check if yours falls into this category, choose Settings, General, and About, find a code along the lines of M####LL/A, and see if the letters before the slash are AB, AE, or UR.


If you're inside the region, try inserting a local SIM card.


(167439)

2 replies
Question marked as Top-ranking reply

Jan 6, 2019 12:22 PM in response to shaffaf777

An iPhone originating from the United Arab Emirates won't have FaceTime outside the Middle East, or some countries within the region. To check if yours falls into this category, choose Settings, General, and About, find a code along the lines of M####LL/A, and see if the letters before the slash are AB, AE, or UR.


If you're inside the region, try inserting a local SIM card.


(167439)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No FaceTime no

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.