Can't reset security questions!

Hello,


I am trying to remove my Apple ID from my old iphone that I've given to a friend who is using it with a new number. I have managed to unlock my account and know my password, but I'm unable to answer my security questions to access my account. I can't receive a pin as I no longer have the same number/any Apple devices. I'm at a bit of a loss as to how I can fix this and would massively appreciate some advice if anyone can help! I am also out of the country for the next few months so can't receive calls/texts...


Thank you, thank you, thankyou in advance!


Kylie

Posted on Jan 7, 2019 11:30 AM

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Question marked as Top-ranking reply

Posted on Jan 7, 2019 12:38 PM

Apple ID - If you forgot the answers to your Apple ID security questions


If necessary, there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Similar questions

1 reply
Question marked as Top-ranking reply

Jan 7, 2019 12:38 PM in response to Kylie5555

Apple ID - If you forgot the answers to your Apple ID security questions


If necessary, there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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Can't reset security questions!

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