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Remove an old Apple ID from device

can't downloaded apps due to an old Apple ID in this device

iPhone 6s

Posted on Jan 7, 2019 3:49 PM

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Posted on Jan 8, 2019 6:37 AM

Check your purchases history and delete any apps that aren't in your purchases history.


Purchase History Review

3 replies

Jan 7, 2019 5:24 PM in response to sandya0324

Are you trying to download apps or update them?


Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. 

Remove an old Apple ID from device

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