iPad 2

My grandma’s iPad has an activation lock all of a sudden. She’s owned it for a very long time she bought it when it first came out. But she cannot remember her password or the answers to the security questions what can I do ? I already tried to restore it from iTunes but did not work.

iPad 2

Posted on Jan 7, 2019 8:14 PM

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Posted on Jan 7, 2019 8:23 PM

Tell her to use Apple's iForgot service or contact their Account Security team, or if she's the iPhone’s original owner, supply Apple with its purchase receipt and ask them to remove the lock.


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iPad 2

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