MacBook Air MagSafe Power Port Burnt? I think

Question

MacBook Air MagSafe Power Port Burnt? I think

I have had my MacBook Air for about 1.5 years, and lately, I have noticed my MagSafe power adapter into the port becoming very hot, like unbearably hot to the touch. I didn't think much about it, but I did give the power port a good clean with rubbing alcohol and q-tips (cotton buds). I made sure to properly clean it and dry it before I charged my MacBook Air again. Everything seem to be running along smoothly, aside from the fact that the MagSafe power adapter into the port continued to get extremely hot, but yesterday, I noticed that the port and my MagSafe adapter looked almost burnt. Also, part of my charging cable near the MagSafe adapter has turned yellow(ish). Am I right to think that my port and MagSafe power adapter are burnt? What's with the yellow tinge on the cable? Should I take it to an apple store or to someone to look at? Thanks!!

Also, I did try to clean off the "burnt" stuff on the MagSafe adapter and port, but it won't budge, so I definitely do not think that it is a build up of dirt or grime.

MacBook Air

Posted on Jan 8, 2019 1:26 AM

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Answer 1

K Shaffer

Level 8

35,314 points

Jan 9, 2019 4:02 AM in response to sarahfromarmidale

You could take the MacBook/Air to an Apple store genius or authorized service provider

and ask they inspect the unit (with magsafe in possession) ~ because either the MagSafe

&/or the 'DC-in Port' may need replacement. The port in Mac can lose connectivity, too.

• Genius Bar Reservation and Apple Support Options - Apple

https://www.apple.com/retail/geniusbar/

Articles about the Batteries and also MagSafe from Apple Support can be helpful to consider

in that there are details that an end user should know how to do & when; based on evidence.

• About Mac notebook batteries - Apple Support

https://support.apple.com/en-us/HT204054

• Apple Portables: Troubleshooting MagSafe Adapters - Apple Support

https://support.apple.com/en-us/HT203207

Spring-loaded contacts in the adapter and port should be kept clean, but

given evidence of extreme heat, suspiciously makes these both look bad.

So there's something to consider, in addition to service &/or replacement.

Given what heat does to rechargeable batteries, that also may need renewal.

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