"Hey Siri" setup isn't working

Hi


I have a new Macbook air 2018 (128GB SSD) running mac os Mojave. When i try to setup "hey Siri" it can't hear me. I've checked sound settings>input and everything is okay. I was having issues with Siri without "Hey Siri". I tried to ask Siri something but Siri said "there is a problem with microphone" or something like that.


Can anyone help


Thanks,


Niko

MacBook Air (2018 or later)

Posted on Jan 8, 2019 10:00 AM

Reply
2 replies

Jan 9, 2019 5:43 PM in response to niko252


Hello niko252,


Thanks for asking the Apple Support Communities for help with Siri. I am happy to provide an article to help.


Since you've already confirmed the microphone is working in your system preferences as directed in If Siri or "Hey Siri" isn't working - Apple Support, please contact Apple Support for further assistance: Contact Apple Support


Thanks and have a wonderful day.

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"Hey Siri" setup isn't working

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