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Level 1

4 points

When i try to input my payment information it says my purchase can’t be completed

Im trying to make payment for my Apple Music subscription but I keeps saying purchase can’t be completed

please help me out as soon as possible

iPhone 7 Plus

Posted on Jan 8, 2019 4:51 PM

Top-ranking reply

Level 10

334,228 points

Posted on Jan 9, 2019 12:56 AM

If you haven't already done so contact iTunes Support as instructed to do (these are user forums, not iTunes Support) :

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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