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Payment problems

Good afternoon!


I have two problems.


1) While trying to add funds to my AppleID I have an error 'Your Purchase Could Not Be Completed'. Could you suggest how I can resolve it?


2) Payment for the montly subscription has been marked off, but my music has disappeared from the app. What can I do to resolve it as well?

iPhone 12, iOS 15

Posted on Mar 10, 2022 1:51 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2022 10:28 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter

1 reply

Payment problems

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