Two-Factor Authentication Causes Session To Time-Out (still)

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Level 1

5 points

Two-Factor Authentication Causes Session To Time-Out (still)

When I log on to appleid.apple.com and then enter the 6-digit code from any of my devices, login is successful but the session simultaneously terminates with the message: "This session has timed out for your security." I have tried this in four different browsers, in incognito mode in Chrome, and on all my devices, all with the same result. Obviously, I can't turn off two-factor authentication, so it does not appear that I have any avenue to fix this. Any ideas?

^Direct quote from the thread that was shut down 10 months ago cause Apple "RESOLVED" the issue. Lol, no, still happening !!!

iPhone 6s

Posted on Jan 8, 2019 9:23 PM

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Answer 1

Eric Root

Level 10

685,233 points

Jan 9, 2019 7:20 AM in response to DCMommy13

I read a post earlier today that this has been reported to Apple Support and there isn't a fix available yet. If you want to pursue it, try contacting Apple ID Support.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

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Answer 2

Jan 8, 2019 11:17 PM in response to DCMommy13

This just happened to me 10 minutes ago. My Mac won't accept me signing in, but iphone and ipad are fine. I swear I've tried everything over the last 5 days on this!

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Two-Factor Authentication Causes Session To Time-Out (still)

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