Screen time doesn’t block netflix

Hello coachhomer,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having an issue with blocking Netflix on your son's iPhone. To help with your situation, please restart his iPhone and make sure the iOS software is up to date. Then check the Screen Time settings with the steps in these Apple resources:

Use Screen Time to get insights about how you use your device

Use parental controls on your child's iPhone, iPad, and iPod touch

• Are other apps in the "Entertainment" category being blocked after an hour, as expected?
• Have you tried adjusting the time limit, or deleting the limit completely and adding it back?
• Do you know if your child is getting a message allowing them to request more time at the end of the limit, or are they seeing a message allowing them to ignore the limit?

Let us know how it goes.

Cheers!

I’m having this same issue. Extremely frustrating. I just checked our Netflix account and my daughter watched 8 episodes of a show in one day with a 1 hour 30 minute per day screen time limit set.

choachhomer - Did the iOS reinstall steps outlined above work?

thanks!

Thanks for replying, coachhomer, and that additional info, it really helps! At this point, we would like you to reinstall iOS on your son's device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.

How to back up your iPhone, iPad, and iPod touch

Transfer photos and videos from your iPhone, iPad, or iPod touch

Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen

Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.

Have a great day and thanks for using the Apple Support Communities!