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Apple CarPlay GPS wrong location issue

Hello,


I bought a car with CarPlay functionality (Porsche Boxster with connect plus). I am using it with an iPhone X under IOS12.1.2 (latest OS to date). CarPlay works except for navigation apps. When I use either Waze, Google maps or Apple maps, the location gets switched between the actual current location and somewhere 20-30 meters from the car. Therefore the GPS guidance doesn't work since the actual location is incorrect.


GPS apps on the iPhone works fine when not connected with CarPlay in this car. GPS navigation system from the car works fine when the phone is not connected. But when I connect the iPhone X to the car, 9 times out of 10 the location is wrong. I guess the 1 time out 10 is probably when the car gps antenna is not detected by the phone or something like that.


I tried to start GPS apps first before connecting it to the car. It usually works for a few minutes (1-5 minutes) then the location is again off by 20-30 meters. I tried to start the GPS apps after I connect the phone to the car and I get the same result.


If I disconnect the phone, the car and iPhone GPS give me correct location. If I reconnect them, both give me the wrong location. When the car is not moving, the wrong location remains at the same spot even after I disconnect/reconnect the phone. So it's not giving a random location. It's off by 20-30 meters. Maybe iPhone can't interpret the GPS coordinates correctly from the car GPS antenna.


I tried the same iPhone X with an Opel Corsa with CarPlay, a Fiat 500 with CarPlay, Jeep Compass with Uconnect CarPlay and a car withSony xav-ax1000 radio with CarPlay. They all worked perfectly fine with GPS apps. None of those car/audio head-unit had a GSM/GPS antenna.


This car or Connect plus provide specific mobile phone tray which optimizes the phone's signal by relaying it through the car's exterior antenna.


So I already did this:

1. iPhone and Car have been rebooted

2. Siri is ON

3. CarPlay isn't restricted by Content & Privacy Restrictions

4. I tried to remove and put back the CarPlay profile.

5. The connection has been checked with different cable.

6. The iPhone firmware has been updated to the last available IOS 12.1.2.

7. IOS 12.0 didn’t work either.

8 Delete and reinstall Apps

9 Restore the phone


I can see other topics with the same problem:

https://discussions.apple.com/thread/8569938

https://www.jlwranglerforums.com/forum/threads/uconnect-carplay-wrong-location.5292/


Has anyone ever seen anything similar?

Posted on Jan 10, 2019 4:39 AM

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Question marked as Top-ranking reply

Posted on Jan 9, 2020 5:05 AM

I have an Audi A4 B9 (~2017/18 version) with Navigation onboard and CarPlay is giving me similar issues in Singapore.


I connect my iPhone (iOS 13.3) via cable and everything works well except for all my navigation apps Apple Map, Google Maps and Waze.


After two months using CarPlay, the issue of my gps location being unable to lock or displaced about 50-100m from my actual location happened throughout clear weather to thunderstorms.


I thus thought it was a defective iPhone but then realised the navigation was always ok if I didn’t connect to CarPlay. I also noticed my car's navigation worked fine when the iPhone wasn’t connected too.


Fixes and semi fixes that worked for me on and off are listed below:


  1. Most of the time - connecting my Iphone before starting the car. This has generally worked well so far 9 times out of 10.
  2. disconnecting and reconnecting the cable has worked maybe 3 times out of 5.
  3. Starting the car’s own navigation (you need to navigate to a location not just go to the map) and then returning to CarPlay and starting navigation again while the car’s navigation is still running. This works 5 times out of 10.
  4. Powering iPhone on and off may initially increase the likelihood of the navigation apps on CarPlay working even if you turn the car on first, but it hasn’t been anywhere near reliable for me.


As you might have realised, it seems to very likely be some sort of sync error between iPhone and the car’s GPS system. Another poster in this thread mentioned that CarPlay may or may not use the car’s gps antenna when connected via cable. There could be something that is not syncing right if you connect while the car’s system has already initialised.


I don’t know if it’s an iOS 13.x issue or not. My iPhone was already on iOS 13.2 when I first used it with CarPlay.


I hope this helps somebody out there who may be as frustrated with it as I was. This is the first time I switched back to iPhone since the 5S, and it’s been a great experience so far save for CarPlay’s gps issues. I resisted coming back to iOS for so long largely because android auto was so much more useful than CarPlay up till recently.


I really hope Apple manages to fix this issue in the next update.



122 replies

Feb 17, 2019 4:30 AM in response to Dogcow-Moof

No, my car doesn't have GPS capability. I bought Head unit after market RCD 340 for VW Polo. I see issue is with iPhones itself, for some reason it happened more when Car play is connected. Iphone GPS not good any Samsung S9. I tried S9 GPS very stable and fast, it almost read 29 satellites. Accuracy +/-5m. Looks likes need to external bluetooth GPS device.

Apr 1, 2019 6:38 PM in response to Leechristian3

Hi, I have a 2019 Ford Flex with the most up to date version of Sync 3 software. I have an iphone 7. Prior to the ios 12.2 update, Apple Maps and Google Maps both worked fine with Ford's Sync 3. After the update, the position of my vehicle within a given set of directions starts correct, but goes wrong once I make a turn or even if there is a bend in the road. When I unplug the phone USB from the vehicle and resume the directions on my phone, my vehicle position within both Apple Maps and Google Maps resumes being correct.


The same behavior occurs with my wife's iphone 7 plus. Vehicle position correct when not connected via USB to the vehicle. Vehicle position goes astray when connected via USB.


I have had a couple Flex's since the introduction of carplay and Android Car connect - no problems with Apple Maps and Google Maps.


I am trying to figure out how my vehicle position is correct when I am running Apple Maps or Google Maps purely on the phone, but when I connect to the vehicle, the vehicle position easily goes wrong. Given it is occurring on 2 different iphones with 2 different cords, with the same ios, I infer that the car has an undeclared GPS unit that would support navigation (which I did not get nav with this vehicle) and the latest ios is somehow sensitive to this undeclared/sort of deactivated GPS on the vehicle. have done all the system resets, network resets, delete and reinstall apple maps and google maps, anything that is not a forest fire to the car or the phones.

Apr 3, 2019 1:46 PM in response to Leechristian3

Same problem but with 2018 Tiguan, but I'm not 20-30 meters away, I'm several miles away.

Fortunately everything normally works great but every now and then it will freak in the middle of a trip, and go around in circles in a random location. Disconnecting from CarPlay fixes it.

Happened in the parking lot of the VW dealer. They could not figure it out either, even tried several different iPhones.

May 23, 2019 2:04 PM in response to mjs_cherry_hill_nj

Just discovered this post so decided to chime in. I too have a 2019 Jeep, it's a Cherokee and the problem I have is it showing me at home when I'm using any carplay map app. I have all three Maps, Waze and Google. If I start from home and set a destination, it will correctly show my current location and directions. If at some point before arriving at the destination I turn the ignition off, the next time I start the car the navigation will put me back at home. If I disconnect the USB cable from the phone and look at the phone, the navigation location will be correct. When I plug the phone back to the cars USB the navigation will put me back to home again. If I start driving while this is happening the navigation arrow will move as if I am in my own neighborhood showing street names, etc. If I look at the phone at this point, it too thinks I am at home until I disconnect it from the cars USB and it will then show me the correct location I am and continues to do so until I plug it back to the cars USB.

IMO, this appears to be a Jeep problem, not carplay, since the phone is working until you plug it into the car.

Jul 10, 2019 7:09 AM in response to Leechristian3

Brand new Ford F150. iOS 12.3.1 on my phone. Same exact issue. Waze, Google Maps, and Apple Maps all display my location exactly the same place, roughly two miles from where I actually am. Wondering if any other firmware updates for the vehicles in question have helped folks with this issue. Unplugging my phone from USB in the truck make either map program instantly jump to the right location. Plugging USB in again makes location jump right back to the wrong place.

Jul 11, 2019 5:08 AM in response to No Static At All

No Static At All wrote:

Brand new Ford F150. iOS 12.3.1 on my phone. Same exact issue. Waze, Google Maps, and Apple Maps all display my location exactly the same place, roughly two miles from where I actually am. Wondering if any other firmware updates for the vehicles in question have helped folks with this issue. Unplugging my phone from USB in the truck make either map program instantly jump to the right location. Plugging USB in again makes location jump right back to the wrong place.

This is a known issue with Ford's infotainment systems. So far as I know, Ford has not released a fix yet.


Jul 11, 2019 5:55 AM in response to KiltedTim

Hi, and thank you both for your replies. However, both I and Apple disagree. Yes, I read the whole thread, so I saw the replies where it was suggested that the car manufacturer is at fault. However, if you read the entire thread, you will see people have this identical issue with Fords, Porches, Subarus, GMCs, and others. If it is an issue with Ford's system, it is apparently an issue with every car maker mentioned in this (and the other, numerous) threads. That alone suggests strongly the problem is Apple's, not the various car makers.


Second, yes, I and most in this thread know that CarPlay derives its GPS from the car when on USB, not the phone. So, it is mysterious that, as I specifically wrote (and have others) the GPS in the vehicle is completely accurate using its own navigation screen. It is only when interfacing with CarPlay that things run amok. This factor alone is not indicative of whose system is at fault in corrupting the transfer of data from the car's GPS to the iPhone, but it shows that CarPlay is the conduit for the fault.


Third, posts in this and the other numerous threads, in this and other forums, suggest the problem is intermittent. Mine is no different. I took three car trips yesterday around my city. I posted after the first. The second trip yielded perfect results on CarPlay--exact/correct locations found on each map app. The third trip had the issue again. My one trip so far this morning had no issue at all.


Finally, and maybe what I should have led with, yesterday evening, I went to the Genius Bar at my Apple Store and asked about the issue. The Apple Store employee stated, unequivocally, that this is a known issue with CarPlay, and is being worked on at Apple.


I probably should have just gone straight to the Apple Store before posting here, but, I'd just done a Google search, and thought I'd add my similar experience. I've owned Apple products for 34 years. I find it frustrating when they don't acknowledge a problem that seems widely reported on Internet forums, but, since the Apple employee last night fully acknowledged that this was an Apple problem, and that they are working on it, that's good enough for me; I wanted to pass that on to others in this thread who have been having this problem crop up. Thanks.

Jul 11, 2019 6:11 AM in response to No Static At All

It is not an issue with ALL manufacturers. It is also not an issue with CarPlay.

Changes were made to the global GPS system.


When you plug the phone into a CarPlay compatible system in a vehicle that has a GPS antenna, it gets the location data from the car. The auto manufacturers tend to be extremely slow in updating their systems. That is the issue. Those systems need to be updated by the manufacturers.


The Apple Store Employee was not entirely up to speed on the cause of the problem. That's not surprising.

You need to take this up with Ford.

Jul 11, 2019 5:35 PM in response to No Static At All

No Static At All wrote:

Second, yes, I and most in this thread know that CarPlay derives its GPS from the car when on USB, not the phone. So, it is mysterious that, as I specifically wrote (and have others) the GPS in the vehicle is completely accurate using its own navigation screen. It is only when interfacing with CarPlay that things run amok.


Which says the error is in the way the car head end is communicating GPS data to the phone.


Were it the phone, it would never or rarely work, but in fact CarPlay works properly on most systems.


I have no doubt Apple knows about this, but if they code a solution it will be to work around broken in-car systems.

Apple CarPlay GPS wrong location issue

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