Renting a movie
Why cant i seem you use my gift card that ive redeemed to rent a movie?
iPhone 6s
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Why cant i seem you use my gift card that ive redeemed to rent a movie?
iPhone 6s
The balance on your account is up-to-date (you've logged out and back in), and you have completed the renting of a film ? If you have rented a film and it charged the card on the account contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww
The balance on your account is up-to-date (you've logged out and back in), and you have completed the renting of a film ? If you have rented a film and it charged the card on the account contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww
Sounds like you are only being asked to confirm your id and that it's your account, not that the card will be charged for the rental - and you won't see an option to say how items are paid for, it's automatic.
Try going through with the rental, and if the card is charged (except for : About payment card authorization holds from the App Store or iTunes Store - Apple Support) contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww
It just asks me to confirm the 3 numbers on the back of the credit card connected to the account and doesn’t give me an option to change to payment method to the gift card. If it’s any help i’m trying to buy it on a kids apple id which has the gift card connected to it but when i press rent it makes me confirm the card details for my parents account
What happens when you try to rent a film ?
Im trying to pay using my gift card but when i press rent it charges a credit card
I have not completed buying it but thanks for your suggestion, I’ll try it out and it should work. Thank you
If you haven't rented a film why do you think it's going to charge your card, what message/prompt shows ?
I go through with it until it says to put in the 3 numbers on the back of the card then I cancel it as it isn’t on the gift card. Hope that helps.
What type of gift card is it ? iTunes and App Store gift cards don't have three digit codes, only credit and debit cards do
Sorry I meant the 3 numbers on the credit card
What is the text of the message/prompt that shows taking you there ? Is it only asking you to verify your payment details e.g. to verify your id and that it's your account ?
Ok thank you for your help.
Renting a movie