iPhone XS & XS Max Camera Issue

Photos are very blurry and there is a delay between pressing the button and the photo being taken.


This first appeared in 12.1, was fixed in 12.1.1 then started happening again in 12.1.2.


Very annoying when they used to be crystal clear.


KB.

iPhone XS Max

Posted on Jan 11, 2019 11:31 AM

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16 replies

Jan 17, 2019 1:29 AM in response to KieranBowley

(I Did a post on this issue before) So i have the same problem also with the Front and Rear cameras on my Xs Max running 12.1.2.

I Got the rear camera replaced, didn't help. So i took the phone back and got the hole unit replaced (new iphone), but STILL the same blurry, static, grained pictures on front/rear cameras. It gets worse the more you zoom in on the pictures. So i don't know what to do.

Jan 11, 2019 12:54 PM in response to sergekills

Ok, I know you are trying to be helpful but I am a systems administrator for on of the biggest theatres in London. I deal with hundreds of these devices on a daily basis. I wouldn't be creating a post on the support forums unless I was 100% sure this was a software issue that could not be fixed by myself. The fact that I can replicate this on 2 devices that were bought from the same apple shop on the same day and are running the same software tells me that this is not a dirty lens .


KB.

Jan 11, 2019 1:29 PM in response to KieranBowley

Ah, community level doesn’t depend on a number of posts, but on marks “Helpful” and “Solved”. So this is not a goal.

I’m sorry we were not aware of you job and your biography and posting stupid things.

The actual thing is that sometimes people have issues that are resolved by simple steps. And if you are such a hardcore system administrator, then you have to know if the restarting and restoring of an iPhone do not resolve an issue, then you have to contact Apple Support for diagnostics, repairs and replacements.

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iPhone XS & XS Max Camera Issue

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