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User profile for user: NaiNai_
NaiNai_ Author
User level: Level 1
4 points

Can’t update or download any apps

Everytime I try to download an app “Verification required” pops up. I enter my info and says billing info is wrong. I put 3 different cards still refused, I even switched to PayPal and refuses to let me update or download. I’ve turned my payment method to none and it stills ask for verification. I continuously put in my password for it to not update.


HELP!

iPhone 7 Plus

Posted on Jan 12, 2019 8:29 PM

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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,978 points

Posted on Jan 12, 2019 8:42 PM

Credit Card not required for App Downloads


You can check what the outstanding bill or App Store purchase is that has an outstanding balance by doing the following:


  1. Open the “Settings” app in iOS, then go to ‘iTunes & App Store’ and then select your Apple ID
  2. Choose “View Apple ID” to access the Account Settings page
  3. In the Account Settings section, go to “Purchase History” and scroll through the list to find any item with an outstanding balance – this is what must be paid before you can change your payment information
  4. Update your payment information as detailed below to stop the “Verification Required” error message on the iPhone or iPad
  5. In the Account Settings section, tap on “Payment Information”
  6. Under ‘Payment Method’, choose “None” – or, alternatively, update the payment method *
  7. Tap on “Done” when finished adjusting your settings
  8. Exit Settings, and return to the App Store of iOS where you are now able to freely download, install, and update apps without seeing any “Verification Required” message



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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,978 points

Jan 12, 2019 8:42 PM in response to NaiNai_

Credit Card not required for App Downloads


You can check what the outstanding bill or App Store purchase is that has an outstanding balance by doing the following:


  1. Open the “Settings” app in iOS, then go to ‘iTunes & App Store’ and then select your Apple ID
  2. Choose “View Apple ID” to access the Account Settings page
  3. In the Account Settings section, go to “Purchase History” and scroll through the list to find any item with an outstanding balance – this is what must be paid before you can change your payment information
  4. Update your payment information as detailed below to stop the “Verification Required” error message on the iPhone or iPad
  5. In the Account Settings section, tap on “Payment Information”
  6. Under ‘Payment Method’, choose “None” – or, alternatively, update the payment method *
  7. Tap on “Done” when finished adjusting your settings
  8. Exit Settings, and return to the App Store of iOS where you are now able to freely download, install, and update apps without seeing any “Verification Required” message



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Can’t update or download any apps

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