Apple Event: May 7th at 7 am PT
Huge disappointment, as the mouse and keyboard are working in OSX, but under Windows there is no other keyboard or mouse on the market that would be such a hassle for setup as the Apple's.
Both devices are discovered by Windows, even paired but still not working on Bootcamp.
I have reinstalled the Bootcamp Drivers without help.
Macbook (2016 or later)
Poorly-shielded USBc cables can interfere with Bluetooth devices.
After installing the magic mouse utilities from recommended site, the miracle happened it works!
Although the software itself is not working, since it cannot run on virtual machine. What!?
But here is the theory.
I used the VMWare Fusion initially, but since it screws up the Windows licensing you cannot use VMWare and Bootcamp at the same time. The Windows gets crazy :-(
So I dumped the VMWare (using it only for Linux) and started to use the Bootcamp instead. It is faster and
better anyway, but here is where the problem with mouse and keyboard started.
It seems that VMWare messed up the drivers, or installs its own, which have now been restored by magic utilities.
Interestingly, the drivers were not restored when I have re-installed them from Bootcamp Assistance.
I assume the magic utils did a rollback to older version or replaced them.
Since it is a MBP, do the built-in Keyboard/Trackpad work in Windows? Are you trying to use an external Keyboard/Mouse/Trackpad when the Mac is in 'clam-shell' mode (the lid with the built-in display is closed)?
Resetting the SMC does not help. Same effect. Mouse paired but does not want to connect.
After reinstalling the AppleOnBoardBroadcomBluetooth driver, from Windows support files saved from Bootcamp asistant
the Mouse is shown as connected but does not work. Attempt to connect thru connect device failed.
What helps is to disable the BC Bluetooth radio driver and use a generic low cost USB BT-Dongle
connected to an USB-C hub. Although with impediment, that the scrolling function of the mouse does not work.
Since your MBP's internal Keyboard/Trackpad work, un-pair the MK2/MM2 from the macOS side. Pair it first to Windows and test. If they work, switch to macOS and pair them to macOS and test with both OSes.
You may have corrupted 'Link' keys, which may need to be removed from the Windows Registry.
See https://www.tonymacx86.com/threads/dual-booting-windows-7-mac-mountain-lion-with-both-magic-trackpad-and-magic-mouse-bluetooth-se.72201/ and it's reference to 'Link' keys.
Yes, all set and enabled/disabled.
Can you confirm the year/model of your Mac (do not post the serial number)?
Model Name: MacBook Pro 15" 2016
Model ID: MacBookPro13,3
Yes, they both work.
No, the MBP is used in normal, open lid mode.
I cannot unpair/remove the Mouse in Windows on MBP since it fails.
On standard Windows PC, the removal/reconnecting of Mouse works but not on MBP.
Seems to be locked by some process.
Excellent.
Magic mouse 2 and keyboard paired but still not working
