I cannot sign into my iTunes with my Apple ID but I can sign in to the apple account online. I receive the notification to reset my password but even If I do so, the same problem repeats over and over again

May be you guys can help me.

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Jan 13, 2019 7:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2019 7:32 AM

What to do after [or before] you change your Apple ID [email address] or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


If you cannot resolve it yourself:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


2 replies
Question marked as Top-ranking reply

Jan 13, 2019 7:32 AM in response to martine128

What to do after [or before] you change your Apple ID [email address] or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


If you cannot resolve it yourself:

Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot sign into my iTunes with my Apple ID but I can sign in to the apple account online. I receive the notification to reset my password but even If I do so, the same problem repeats over and over again

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.