Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Remove iPhone from iCloud

I have sold my iPhone and need to remove it from my iCloud account. When i log onto iCloud there are two options, erase iPhone or remove from account. If i remove from account, will it give the user full access to my iPhone until they erase it?

iPhone XS

Posted on Jan 13, 2019 9:03 AM

Reply
Question marked as Best reply

Posted on Jan 13, 2019 10:29 AM

Follow the steps in the second part of this article.


If the previous owner isn't with you


If the previous owner isn't present, contact them and ask them to follow these steps:

  1. Sign in to iCloud.com with their Apple ID.
  2. Go to Find My iPhone.
  3. Click All Devices at the top of the screen.
  4. Select the device that you want to remove from iCloud.
  5. If necessary, click Erase [device].
  6. Click Remove from Account.



Activation Lock - Turn off Find My iPhone 

1 reply
Question marked as Best reply

Jan 13, 2019 10:29 AM in response to jasjitsyan

Follow the steps in the second part of this article.


If the previous owner isn't with you


If the previous owner isn't present, contact them and ask them to follow these steps:

  1. Sign in to iCloud.com with their Apple ID.
  2. Go to Find My iPhone.
  3. Click All Devices at the top of the screen.
  4. Select the device that you want to remove from iCloud.
  5. If necessary, click Erase [device].
  6. Click Remove from Account.



Activation Lock - Turn off Find My iPhone 

Remove iPhone from iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.