Air print anomalies

Question

GarethPilot Author

Level 1

4 points

Air print anomalies

Printer supports Air Print

Printer connected to WLAN

Printer works as air printer from several iPhones

Printer visible on my iPad when using the HP App to scan and print from within the App

When trying to air print from this iPad it says No Air Printers Found

I can talk to the printer via its IP using this iPad.

The printer was available for a few minutes on this iPad but suddenly no air printers message.

Printer still visible to other apple devices...

Strange and annoyingly unreliable facility.

please help

Posted on Jan 13, 2019 2:41 PM

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Answer 1

Top-ranking reply

Vancouver22

Level 8

37,664 points

Jan 13, 2019 4:06 PM in response to GarethPilot

It can be the wifi network. If there’s two channels or bands it may be going offline on one (like the printer) as it needs to be on the same network. This is the most likely cause and you need to disable one of the channels. Mine kept doing this on the iPad until I disabled one. I can’t instruct on this but others can. I had it done for me and it’s been smooth sailing since this,

Try also forcing the printer to reboot by holding the power button for about 5 seconds,

also rebooting your wifi router can help - unplug the wifi for a minute then plug back in

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