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iTunes error -50 and 8268 while downloading from iTunes Match

Hi all,

I have my complete library in iTunes match and was downloading the songs onto my new laptop... This worked fine for more then 10000 songs but 16 of them can not be downloaded. I get the error message -50 or sometimes the error 8268 and even after restart and different networks, the songs can't be downloaded.


What can I do?

MacBook Pro w/ Touch Bar (2018 or later)

Posted on Jan 13, 2019 10:11 PM

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Posted on Mar 4, 2019 11:30 AM

I wasn't able to find out what happened. In the end, I went to my older Mac, where the album would play. I suspect this is because I used this Mac originally to upload all my music that I didn't purchase through iTunes, and a lot of it is still downloaded to my machine, this album being one of them. So I archived the song files to be sure they weren't deleted, then removed the album from iTunes on that machine as well as my phone. Then I re-imported the album from the archive, and it propagated to all my other devices. So it's a hack that certainly won't always work, but it happened to get me out of this situation.


I suspect the issue is just some corruption in the file on Apple's servers and without a specific cause it's basically impossible to diagnose. Also, this is an album that is not available in the iTunes Store or via Apple Music, so it points to something specific within iTunes Match as being the culprit.

17 replies

iTunes error -50 and 8268 while downloading from iTunes Match

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