Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud account grayed out

Hello! I had a Screen Time setting that wouldn't allow my son to access his iCloud account. I then deleted him from my Family Sharing and his iCloud account is still grayed out, so I'm not able to add him back to the family. Any ideas how to fix this??

iPhone 6s Plus

Posted on Jan 15, 2019 6:15 PM

Reply

Similar questions

1 reply

Jan 17, 2019 12:35 PM in response to LaAnDa

Hi LaAnDa,


Thanks for bringing your question to Apple Support Communities! It sounds like your son is unable to access his iCloud Settings because it is greyed out. iCloud is such a useful feature and I hope we can get it working again for him.


Be sure the iPhone has been restarted since this occurred: Restart your iPhone, iPad, or iPod touch.


Also, be sure his iPhone is completely updated: Update your iPhone, iPad, or iPod touch.


See if he is able to log into iCloud.com from a computer's browser.


If he is unable to log in, Contact Apple Support.


I hope he is able to access his account.

iCloud account grayed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.