iphone 5s no cellular data until updated???

I need help only way to communicate. My phone was fine until an hour or so ago it died and when I charged it and it turned back on it tells me I can’t make or recieve calls or messages until cellular data is updated?! Everything says I need to bring it in but I have 4 little ones and sitting in a cell store for who knows how long doesn’t sound like something I want to do and I live 30 mins away from the local cellular store.... what are my options here?!

iPhone 5s

Posted on Jan 15, 2019 6:23 PM

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Posted on Jan 15, 2019 6:37 PM

The exact error message is important. Which of these is it?




6 replies
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Jan 15, 2019 6:37 PM in response to Countygirl-95

The exact error message is important. Which of these is it?




Jan 18, 2019 5:15 PM in response to MoncksCorner

Why stand in line for 7 hours? Make an appointment and don't wait at all. -->Genius Bar Reservation and Apple Support Options - Apple


Yes, in this case it is probably related to something that went wrong during the update. The way to tell is to go to Settings/Cellular. If there's nothing there, or if you go to Settings/General/About and there is no modem firmware version, the only solution is to go to Apple.

Jan 18, 2019 5:10 PM in response to Lawrence Finch

Well I plugged phone up before bed and an apple update took place. When I unplugged it and tried using it I got the error message saying my network require update and I will not be able to make or receive phone calls or use cellular data. I did a live chat with apple and allowed them to dial into my phone and supposedly everything looked fine and they pointed me towards my carrier, Verizon prepaid so I went to Verizon and they insist it’s nothing to do with my carrier that it is a apple issue and recommend me to go stand in line for 7 hrs to hope for a resolve mentioned something about the update and possibly a antenna issue? Had absolutely no problem until the update?

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iphone 5s no cellular data until updated???

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