Can’t purchase v-bucks or packs in Fortnite.

Every time I’ve tried to purchase a skins pack or v-bucks I Fortnite for my son’s iPad, I get an error msg stating that “your purchase could not be completed”. It tells me to contact iTunes support. Please help!

iPad Pro 9.7-inch WiFi

Posted on Jan 16, 2019 2:24 PM

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Question marked as Top-ranking reply

Posted on Jan 16, 2019 2:28 PM

You should do what your device is telling you to do, which is to contact iTunes Support. This often happens when there is an outstanding or unpaid balance.


You can choose the Contact Support button at the top of this page. Or call 1-800-MY-APPLE or use this link:


https://www.apple.com/uk/support/itunes/contact/index.html

2 replies
Question marked as Top-ranking reply

Jan 16, 2019 2:28 PM in response to Kidspads

You should do what your device is telling you to do, which is to contact iTunes Support. This often happens when there is an outstanding or unpaid balance.


You can choose the Contact Support button at the top of this page. Or call 1-800-MY-APPLE or use this link:


https://www.apple.com/uk/support/itunes/contact/index.html

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Can’t purchase v-bucks or packs in Fortnite.

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