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Level 1

4 points

Artwork.

My artwork from my ipod is disappearing after i hook it up to my computer via cable. It has never done this before until yesterday and today. What do i need to do to fix that issue???

iPod Touch (5th Gen)

Posted on Jan 16, 2019 8:23 PM

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Community Specialist

Posted on Jan 18, 2019 5:47 PM

Hello Dwiroll.

Welcome to Apple Support Communities.

If I'm understanding correctly, album artwork is missing from your iPod Touch when connecting to your computer. I will be glad to assist.

Please try these steps:

Restart your iPhone, iPad, or iPod touch

Make sure you are connected to Wi-Fi and plug the iPod Touch into power.

Remove the music and redownload it.

Please let us know how it goes.

Cheers.

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Best reply

Community Specialist

Jan 18, 2019 5:47 PM in response to Dwiroll

Hello Dwiroll.

Welcome to Apple Support Communities.

If I'm understanding correctly, album artwork is missing from your iPod Touch when connecting to your computer. I will be glad to assist.

Please try these steps:

Restart your iPhone, iPad, or iPod touch

Make sure you are connected to Wi-Fi and plug the iPod Touch into power.

Remove the music and redownload it.

Please let us know how it goes.

Cheers.

Reply

Artwork.

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