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Artwork.

My artwork from my ipod is disappearing after i hook it up to my computer via cable. It has never done this before until yesterday and today. What do i need to do to fix that issue???

iPod Touch (5th Gen)

Posted on Jan 16, 2019 8:23 PM

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Question marked as Best reply

Posted on Jan 18, 2019 5:47 PM

Hello Dwiroll.


Welcome to Apple Support Communities.


If I'm understanding correctly, album artwork is missing from your iPod Touch when connecting to your computer. I will be glad to assist.


Please try these steps:


Restart your iPhone, iPad, or iPod touch


Make sure you are connected to Wi-Fi and plug the iPod Touch into power.


Remove the music and redownload it.


Please let us know how it goes.


Cheers.

1 reply
Question marked as Best reply

Jan 18, 2019 5:47 PM in response to Dwiroll

Hello Dwiroll.


Welcome to Apple Support Communities.


If I'm understanding correctly, album artwork is missing from your iPod Touch when connecting to your computer. I will be glad to assist.


Please try these steps:


Restart your iPhone, iPad, or iPod touch


Make sure you are connected to Wi-Fi and plug the iPod Touch into power.


Remove the music and redownload it.


Please let us know how it goes.


Cheers.

Artwork.

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