Access Gmail on Mac w/High Sierra

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Level 1

9 points

Access Gmail on Mac w/High Sierra

Yesterday my MacPro operating with HighSierra 10.13.6 was not recognizing my google password and could not effectively login into my gmail. I deleted the account and now I cannot add it. Nothing happens once I try to add the google account and select the apps that I want to use with the account: Mail, Contacts, Calendar, and Notes. The screen does not move and my only available button is cancel. Has anyone else had this problem and is there a remedy for it?

Macbook (2015 or later)

Posted on Jan 18, 2019 6:10 AM

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Answer 1

frhmom Author

Level 1

9 points

Jan 18, 2019 7:33 AM in response to IdrisSeabright

Yes, I went through all the steps and established the verification code, it was verified. I then tried again to establish the Google Mail account on Mac Mail and had the same result--it does not add it. I appreciate your input.

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Answer 2

frhmom Author

Level 1

9 points

Jan 18, 2019 6:30 AM in response to BDAqua

Yes. Then tried to reestablish the account without success.

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Answer 3

Jan 18, 2019 7:00 AM in response to frhmom

Thank you for your suggestion.

Did you follow through the the steps in the Google troubleshooting guide?

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Answer 4

frhmom Author

Level 1

9 points

Jan 18, 2019 6:53 AM in response to IdrisSeabright

Thank you for your suggestion. The google mail worked fine on my Mac laptop mail until yesterday morning. It is not a new device so the authentication step isn't needed. I can get mail on my iPod without a problem, and my husband can get it through his Mac desktop as well. I just can't get it to work on my MacBook Pro.

I went to my Apple store yesterday and they could not get it to work either. They deleted the account and tried to re-install it. They thought it was a problem with one of the Google platforms and it would correct itself. So far it has still not allowed me to re-establish the google mail account on my Mac laptop.

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