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bjh0269 Author

Level 1

4 points

Mac Mail issues, I can no longer access my gmail account

I am having problems with my Mac mail program. I can no longer access my gmail account. When I click on the internet account it says that I need "enter the password for the account. When I click on it, it opens a small box which has a circle and it just keeps circling. I can't add the password. I have gmail access thru my macbook pro, iphone etc. Anyone have an idea of how to fix this? How do I repair the program?

[Edited by Moderator]

unknown,

Posted on Jul 2, 2022 7:00 AM

Top-ranking reply

PRP_53

Level 10

91,807 points

Posted on Jul 2, 2022 7:11 AM

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Does the issue present in this mode ?

3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.

4 - https://support.google.com/mail/answer/185833?hl=en-GB

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Mac Mail issues, I can no longer access my gmail account

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