iphone stops ringing then rings again

Hi! My iphone X will ring when a call comes in -- if I decline or turn down ringer, the call will stop, but then the call comes through again some times a total of three times. It's bothersome. One time, it happened when someone I actually know called. I asked why he called 3 times and said he actually only called once. Any suggestions on how to fix? Thanks, in advance.

Posted on Jan 18, 2019 7:50 AM

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1 reply

Jan 20, 2019 9:35 AM in response to Allison5811

Hello Allison5811,



Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having an issue with your iPhone X ringing unexpectedly. To help with your situation, please restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on. Then go to Settings > Face ID & Passcode and turn off Attention Aware Features and test your issue again.



About Attention Aware features on your iPhone X or iPad Pro

Restart your iPhone, iPad, or iPod touch



Cheers!

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iphone stops ringing then rings again

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