iPhone 6 Contacts frozen iOS12.1.2

The contacts app become unresponsive when reaching it through the app or through the phone app. I cannot use my phone to dial in an emergency since the phone app freezes and I have to wait until it becomes responsive again. Sometimes the app simply crashes and then I have to open the phone app again just to watch it become unresponsive again.


Posted on Jan 18, 2019 7:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2019 8:05 AM

In such situation, a forced restart of your device could be helpful:

Press and hold the both Home and Side (power) buttons for at least 10 seconds, until you see the Apple logo. When it appears, release both buttons, wait for you device to restart, then test it for a while.


Regards

Giulio

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 6 Contacts frozen iOS12.1.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.