mac os mojave photoshop is not saving and I found big bugs, HELP!

I upgraded sierra to mojave after this I can't save my photoshop files and I can't close the program. I'm a artist and I lost my 2 artworks it made them broken too :( I wanted to delete the broken files then I clicked on them and my finder is frozen and computer got crazy I couldn't shut it down it and I reseted it then macbook tryed to shut down for all day (I'm not kidding,it's like 12 hours) and I reseted it again. It's working normal now but I want to use the photoshop but I don't want to live same terrible times again. Please help me!!! -macbook pro 2017

Posted on Jan 18, 2019 11:55 PM

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2 replies

Eau Rouge

Level 8

42,656 points

Jan 19, 2019 12:06 AM in response to bebesue

What version of Photoshop do you have. before upgrading your Mac to a new operating system you need to determine if third party apps are going to work in the new OS. Adobe does not support any versions of Photoshop on Mojave other than their current subscription model Photoshop CC. I am using Photoshop CS6 on Mojave and it works fine, some are running Photoshop CS5.1 which seems to be ok, but Photoshop CS5 and earlier seem not to work.

Can you give more details of your Mac and version of Photoshop, if your Finder is freezing it may be a problem with the macOS rather than just a Photoshop issue.

bebesue Author

Level 1

8 points

Jan 26, 2019 11:18 AM in response to Eau Rouge

Thank you for answer. It was photoshop cc 2018 and I use macbook pro 2017, I wanted to make guarantee everything then I downgraded with apple support, now its fine maybe few months later I will upgrade to mojave again if photoshop get fixed.

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mac os mojave photoshop is not saving and I found big bugs, HELP!