Apple Event: May 7th at 7 am PT
I'be got a macbook from ''late 2013'' that apparently has deleted every single application. The computer won't show any of the apps, and the ones that are in the toolbar, are all question marks, even apples own applications... The only thing i can open is the finder, nothing else.
I've never seen something like this, what can i do?
Best regards
Anton
MacBook Pro
Hello AntonFritz,
Thank you for reaching out in Apple Support Communities. I understand your MacBook Pro isn't showing the applications any longer. I can help with this. There are a few steps you can take to get this working again.
1.) Restart your computer.
How to turn your Mac on or off - Apple Support
2.) Start up in safe mode.
Use safe mode to isolate issues with your Mac - Apple Support
3.) Reinstall the macOS from recovery mode.
How to reinstall macOS from macOS Recovery - Apple Support
Take care.
This is what the previous owner SHOULD have done before selling you their Mac:
What to do before you sell, give away, or trade in your Mac - Apple Support
You may have to pick up the procedure by re-Installing the original "shipped in the box" MacOS, then upgrading to a later version you have access to.
Macbook deleted every single app!?
