Apple Support Actions
Does Apple ask to be given control of your computer to determine if malware is present ? Does Apple recommend Malware use? I was on my iMac & got this popup message which took over the screen & instructed me to click on their pick to prevent my computer from self destructing in 6 min or something. I exited out of the screen and I then called the Apple help line using the number 1-800-676-**** The tech said this was a scam & asked for permission to take over my computer & removed malware & recommended that I let her install the anti malware program "Malware" (she already had my computer ID no.), which I did. Does this sound like a valid Apple process ?
[Edited by Host]