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Unwanted Purchases/ Purchased by Mistake

My sister recently purchased a movie from my account with my permission. I had a card registered only for the songs I had previously purchased, but i only had a little bit of money left in the card and she purchased a movie with it. I never knew until I tried to download an app and it would not let me and it kept telling me to update my Billing Information. I checked the purchase history and It shows the movie is pending, how do I get rid of the unwanted purchase?

iPhone 8

Posted on Jan 21, 2019 5:21 PM

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Posted on Jan 22, 2019 12:58 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will cancel it as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

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Unwanted Purchases/ Purchased by Mistake

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