I keep getting this message and I don't know how to resolve it.

"Error while trying to synchronize audio and midi. Sample Rate 42,367 recognized. check conflict between Logic Pro X and external device

Posted on Jan 22, 2019 6:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2019 9:11 AM

That is the only time I see this message. It may happen more for me since I have audio hardware clocked outside of my Mac. If my audio hardware is clocked to 44.1kHz and the project I load is 48kHz, this is the message I see. I have to manually change my clock, or change the setting on the project. I see this message about a dozen times a day :(


I can see if your interface follows the Logic project setting that you would not see this message.


Another thing the OP can check is to see if his hardware interface is set to External clocking with no external clock present (i.e., is it clock sync'd).


What interface are you using?

11 replies
Question marked as Top-ranking reply

Jan 23, 2019 9:11 AM in response to Eriksimon

That is the only time I see this message. It may happen more for me since I have audio hardware clocked outside of my Mac. If my audio hardware is clocked to 44.1kHz and the project I load is 48kHz, this is the message I see. I have to manually change my clock, or change the setting on the project. I see this message about a dozen times a day :(


I can see if your interface follows the Logic project setting that you would not see this message.


Another thing the OP can check is to see if his hardware interface is set to External clocking with no external clock present (i.e., is it clock sync'd).


What interface are you using?

Jan 23, 2019 9:00 AM in response to rzazula

You will see this message if your project's audio sample rate is not the same as the sample rate your hardware is using.

Go into Logic -> File -> Project Settings -> Audio... and check the Sample Rate there.

It should be set to match your hardware.

Nope. That is rarely the case when you get this message (never, really - in the over ten years I've been on this site this never once this was the case, and this has been asked thousands of times - just search this site for "error while trying to synchronize" or "error synchronize")

What happens is that Logic (or better: a software instrument (Alchemy may do this, for instance)) cannot "keep up" with the playback speed, and it drops samples - the number in the error message is ALWAYS lower than whatever the set samplerate of the project is. It is in fact a variation on the "system overload" message. Your synth patch is too much for your CPU.

There are some remedies:

  1. It often works to deselect whatever instrument track you have selected by selecting (any) audio track. Also make sure the instrument track is NOT record armed (R button).
  2. It may also help to set the synth or instrument on the selected track to a lower resolution - if it has such a setting.
  3. Another option is to bounce the track in place (BIP) and power off the instrument.
  4. What also works is to freeze the track

Jan 23, 2019 5:18 PM in response to rzazula

Project sample rate is 44.1, Apollo is the interface in Logic

and yes the problem seems to be fixed I've played the project through a few times and the message has disappeared.


Thank you very much for sticking with me and answering the questions. I now know more about sample rates, internal clocks and preference settings.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I keep getting this message and I don't know how to resolve it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.