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iPhone Camera Problem (Green Screen when taking a camera picture)

Couple weeks ago, I got an iPhone 7 Plus. This morning, the camera is acting up. The video capture works perfectly but when I take a picture, the green hue showed up. I tried hard and factory resetting and still no success. There’s no hardware issues like water and drop at all. How can I fix this problem?

Posted on Jan 22, 2019 1:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2019 1:30 PM

Hello Allixar,


Thank you for using Apple Support Communities! I understand that your iPhone 7 Plus displays a green tint when taking a photo in the Camera app. Being able to preserve your memories with photos is important, and you've come to the right place for help.


The following support article provides some troubleshooting steps to try for this behavior:


If the camera on your iPhone, iPad, or iPod touch isn't working - Apple Support


Cheers!

2 replies
Question marked as Top-ranking reply

Jan 23, 2019 1:30 PM in response to Allixar

Hello Allixar,


Thank you for using Apple Support Communities! I understand that your iPhone 7 Plus displays a green tint when taking a photo in the Camera app. Being able to preserve your memories with photos is important, and you've come to the right place for help.


The following support article provides some troubleshooting steps to try for this behavior:


If the camera on your iPhone, iPad, or iPod touch isn't working - Apple Support


Cheers!

iPhone Camera Problem (Green Screen when taking a camera picture)

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