Purshasing not done and amound deducted from my balance

Hi Team,


I just have an issue related to that I have purshased course on udemy website and I activate payment method on App store , Purshaing action pending but You deducted 299 Egyptian pound from my credit card , I just need to cancel this pending purshing and get my money back to my credit card please check the screenshot

thanks in advance

Posted on Jan 23, 2019 5:04 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2019 5:11 AM

Normally, all sales are considered final, but you can ask for a refund.




If you have received a confirmation email, click the Report a problem link at the bottom.




Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide







1 reply
Question marked as Top-ranking reply

Jan 23, 2019 5:11 AM in response to Mustafa_Amin

Normally, all sales are considered final, but you can ask for a refund.




If you have received a confirmation email, click the Report a problem link at the bottom.




Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide







This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purshasing not done and amound deducted from my balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.