This has been a problem for three days now. Whenever I try to update or even download an app, it asks for my billing information. I did this, but then an error pops up. I hit “continue” then “done” and another error pops up and I’m brought back to the beginning. I’ve tried restarting my iPad, tried updating it, and nothing seems to work. Screenshots below.
iPad Air 2 Wi-Fi
contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Yeah, the iTunes person was able to help resolve the issue. Thanks for the direction! :)
You are welcome.
Cannot download or update any apps
