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I can’t update my apps

I don’t know why but I can’t update my apps because of a billing problem every time I try to find out the billing problem I see that there’s nothing wrong and today I got another problem saying “error 400 reason:illegal character” and I don’t know what do to anymore

iPhone 11, iOS 15

Posted on Nov 26, 2021 9:15 AM

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Question marked as Best reply

Posted on Nov 26, 2021 9:22 AM

A billing problems is normally remedied by checking your payment method: This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266


The illegal character issue is something else. Contact Apple and ask them.


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

1 reply
Question marked as Best reply

Nov 26, 2021 9:22 AM in response to Slowlearner3

A billing problems is normally remedied by checking your payment method: This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266


The illegal character issue is something else. Contact Apple and ask them.


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

I can’t update my apps

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